PRIVACY POLICY

1. Introduction

Welcome to The Deep Ocean Wellness Center. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

a) Personal Information

We may collect the following details:

  • Full Name
  • Phone Number
  • Email Address
  • Appointment details
  • Payment-related information

b) Health Information (Optional)

  • Any health conditions, allergies, or preferences voluntarily shared before services

c) Technical Information

  • IP address
  • Browser type
  • Device information
  • Website usage data (cookies, analytics)

3. How We Use Your Information

We use your information to:

  • Process bookings and appointments
  • Provide and improve our services
  • Communicate confirmations, reminders, and updates
  • Ensure safety and suitability of services
  • Handle payments and billing
  • Improve website performance and user experience

4. Sharing of Information

We do not sell or rent your personal data.

We may share your information only:

  • With trusted payment gateways for processing transactions
  • When required by law or government authorities
  • To protect our rights, safety, or property

5. Data Security

We take reasonable measures to protect your data from unauthorized access, misuse, or disclosure.

However, no method of transmission over the internet is 100% secure.

6. Cookies & Tracking Technologies

Our website may use cookies to:

  • Enhance user experience
  • Analyze website traffic
  • Improve our services

You can disable cookies through your browser settings.

7. Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent (where applicable)

To exercise these rights, contact us using the details below.

8. Data Retention

We retain your information only for as long as necessary:

  • To provide services
  • To comply with legal obligations
  • For business and record-keeping purposes

9. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices.

10. Children’s Privacy

Our services are not intended for individuals under 18 years of age.
We do not knowingly collect data from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy: